Last Updated: October 21, 2026
At Aqeedat Tour and Travels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or book our travel services.
By using our website or engaging with our services, you acknowledge that your personal information will be handled in accordance with this Privacy Policy and applicable laws.
1. Information We Collect
We may collect the following types of information when you interact with our website or use our services:
Personal Information
- Full name
- Phone number and email address
- Residential address, where required
- Travel dates and destination preferences
- Booking details and special travel requests
Booking and Payment Information
We may collect information necessary to manage your reservations, including selected tour packages, hotel preferences, transportation requirements, and booking references.
Payments may be processed through third-party payment providers. We do not intentionally collect or store complete payment card details unless expressly required and handled through an appropriately secured and legally compliant process.
Technical Information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and general website usage data, depending on the technologies used on our website.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To respond to enquiries and provide customer support.
- To process and manage tour bookings and reservations.
- To arrange hotel accommodations, transportation, sightseeing, and other requested services.
- To communicate booking confirmations, itinerary details, and important travel updates.
- To process eligible cancellations, modifications, and refund requests.
- To improve our website, services, and customer experience.
- To prevent fraud, protect our business, and comply with applicable legal obligations.
- To send promotional information where permitted by law and, where required, with your consent.
3. Sharing of Personal Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to deliver the services you request, including:
- Hotels and accommodation providers
- Taxi operators and transportation companies
- Tour operators and sightseeing providers
- Pilgrimage service providers, where applicable
- Payment processors and booking service providers
- Website hosting, technical support, and security providers
- Government authorities or other parties where disclosure is required by law
We aim to share only the information reasonably necessary for the relevant purpose.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, remember preferences, and analyse website traffic.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.
If our website uses third-party analytics, advertising, or embedded services, those providers may collect information in accordance with their own privacy policies.
5. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no website or electronic transmission method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, manage bookings, address customer enquiries, resolve disputes, and meet applicable legal or regulatory requirements.
When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable retention obligations.
7. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Withdraw consent where processing is based on consent.
- Raise concerns or complaints about the handling of your information.
To exercise these rights, please contact us using the contact details provided below. We may need to verify your identity before processing certain requests.
8. Third-Party Websites
Our website may contain links to third-party websites, including hotel websites, booking platforms, maps, social media services, and payment providers.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before sharing personal information with them.
9. Children’s Privacy
Our website and services are not specifically directed at children for independent use. Where personal information relating to a child is required for a family booking or travel arrangement, it should be provided by a parent, guardian, or other person legally authorised to provide it.
We will handle such information in accordance with applicable law.
10. International Data Transfers
Some of our service providers may process or store information on servers located outside your state or country.
Where such transfers occur, we will take reasonable steps to ensure that the information is handled in accordance with applicable data protection requirements.
11. Changes to This Privacy Policy
Aqeedat Tour and Travels may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, or legal obligations.
Any revised policy will be published on this page with an updated revision date.
We encourage visitors to review this page periodically.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Aqeedat Tour and Travels
Address: Hamdaniya Colony, 90 Ft Road, Bemina, Srinagar – 190018, Jammu & Kashmir, India
Email: info@aqeedattourandtravels.com
Helpline: +91 9797732512
We value your trust and are committed to handling your personal information responsibly while helping you plan comfortable, memorable, and enjoyable journeys.